Warranty

Warranty & Coverage

Warranty coverage is divided between the fire vessel and the burner and control components.

Fire Vessel and Enclosure
5 year limited warranty covering structural defects in materials and workmanship under normal outdoor use. Surface finishes, patina, and cosmetic changes are not considered structural and are excluded.

Burners and Components
Burners in stainless steel or brass carry a lifetime warranty. Electronics and gas valves are covered for 3 years residential and 1 year commercial. Pilot assemblies are covered for 2 years residential and 1 year commercial. Stainless steel burner pans and valve boxes are covered for 5 years residential and 1 year commercial.

Terms and Exclusions
Warranty begins at shipment and covers replacement parts and factory repair labor only. Installation, removal, freight, and on site labor are excluded. Normal wear, finish variation, heat discoloration, misuse, improper installation, unauthorized modifications, and indirect damages are not covered.