Warranty
Modofire Product Warranty
At Modofire, we stand behind the craftsmanship and performance of our products. Our warranty structure is designed to provide clear coverage for both the vessel (enclosure) and the internal components of your fire feature.
1. Fire Vessel / Enclosure
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Coverage: 10-Year Limited Warranty
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Applies to the structural integrity of the vessel (the fire pit enclosure itself), including materials and construction.
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Covers aluminum and other metal enclosures manufactured by Modofire under normal outdoor use.
2. Internal Components
Modofire sources premium components from leading manufacturers. These components are covered under the following limited warranties:
Component | Residential | Commercial |
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Stainless Steel Burner | Lifetime | Lifetime |
Electronics & Gas Valve | 3 Years | 1 Year |
Pilot Assembly | 2 Years | 1 Year |
Stainless Steel Pan or Valve Box | 5 Years | 1 Year |
Warranty Terms & Conditions
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Warranty begins on the original date of sale/shipment.
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Coverage includes parts and factory repair labor only.
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Installation, removal, or field labor is not included.
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Components or vessels must be returned to Modofire (or manufacturer) with a valid Return Merchandise Authorization (RMA).
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Warranty does not apply to damage caused by:
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Overheating, improper installation, or misuse
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Unauthorized modifications or repairs
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Incorrect storage or exposure to extreme conditions
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Exclusions
This warranty does not cover:
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Consequential or indirect damages
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Normal wear and tear
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Finish changes due to weathering or exposure