Warranty & Coverage

Warranty coverage is divided between the fire vessel or enclosure and the internal burner and control components.

Fire Vessel & Enclosure
5 year limited warranty covering structural defects in materials and workmanship under normal outdoor use and proper installation. Surface finishes, patina, and cosmetic changes are not structural warranties.

Burners & Components (Manufacturer Warranties)

  • Burners (stainless steel or brass): Lifetime

  • Electronics and gas valves: 3 years residential, 1 year commercial

  • Pilot assemblies: 2 years residential, 1 year commercial

  • Stainless steel burner pans or valve boxes: 5 years residential, 1 year commercial

Terms & Exclusions
Warranty begins at shipment. Coverage includes replacement parts and factory repair labor only. Installation, removal, freight, and on site labor are excluded. Normal wear, finish variation, heat discoloration, misuse, improper installation, unauthorized modifications, and indirect damages are not covered.